Account Creation Status: failed Each username’s first 8 characters must be unique. – Knowledgebase


Account Creation Status: failed Each username’s first 8 characters must be unique.

While creating the cPanel account on WHM, below error was generated

Account Creation Status: failed
(XID p8ac8x) The name of another account on this server has the same initial 8 characters as the given username (username of your account). Each username’s first 8 characters must be unique.
Solution –

1. Make sure that the username for the account which you’re going to create should contain different 8 characters. Every account should have a unique 8 characters in the username.

2. Make sure – Require a username prefix on names of new databases and database users [?] – is Off in tweak settings.

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